New Patients

Our Process:

Step 1

Booking an appointment: 

When you contact the clinic, inform our front desk that you would like to schedule an appointment. They will guide you through the process and help find a suitable date and time that works for you. Be prepared to provide your personal information, such as your name, contact details and insurance information. Of course ask any questions that you may have.

step 2

Consultation: 

The first step is an initial consultation, during which the practitioner will discuss the patient’s medical history, current symptoms, and any concerns they would like to address. This helps the practitioner understand the patient’s condition and determine which care is appropriate.

step 3

Treatment steps: 

Based on the assessment, the practitioner will diagnose the underlying cause of your condition and develop a personalized treatment plan. This plan outlines the recommended techniques, therapies, and treatment frequency tailored to your specific needs. Throughout the course of treatment, the practitioner will monitor your progress and make any necessary adjustments to the treatment plan.

primaryrehab

Home care/Discharge from Treatment: 

Pay attention to your body’s signals and listen to any discomfort or pain you may experience. If you notice any new or recurring symptoms, consult with your practitioner promptly to address them before they escalate. Home care practices are general recommendations, and it’s important to consult with your practitioner for personalized advice based on your specific condition and treatment history. By adopting these practices and maintaining a proactive approach to your health, you can help prevent injuries and support long-term well-being

Frequently Asked Questions

CHIROPRACTIC

Chiropractic care is a healthcare discipline that focuses on the diagnosis, treatment, and prevention of mechanical disorders of the musculoskeletal system, particularly the spine. Chiropractors use hands-on spinal manipulation and other alternative treatments to alleviate pain, improve function, and support the body’s natural healing processes.repetitive strain injuries.

Chiropractors can effectively treat a range of conditions, including back pain, neck pain, headaches, sciatica, joint pain, muscle strains, sports injuries, and work-related injuries. They also provide care for conditions like arthritis, whiplash, posture problems, and repetitive strain injuries.

Chiropractic care is generally considered safe when performed by licensed and trained professionals. Chiropractors undergo extensive education and training to ensure the safe and effective delivery of treatments. However, as with any medical or healthcare intervention, there can be some risks and potential side effects. It’s essential to communicate openly with your chiropractor and disclose any relevant medical history or concerns.

During a chiropractic session, the chiropractor will assess your condition through a physical examination, review of medical history, and potentially diagnostic imaging. They will then develop an individualized treatment plan tailored to your needs. Treatment may involve manual adjustments, spinal manipulations, mobilizations, soft tissue therapies, exercises, and lifestyle recommendations.

The number of chiropractic sessions required depends on various factors, including the nature and severity of your condition, your response to treatment, and your overall health goals. Your chiropractor will discuss your treatment plan with you, including the frequency and duration of sessions, to help you understand the expected course of care.

The number of chiropractic sessions required depends on various factors, including the nature and severity of your condition, your response to treatment, and your overall health goals. Your chiropractor will discuss your treatment plan with you, including the frequency and duration of sessions, to help you understand the expected course of care.

Many insurance plans cover chiropractic care to some extent. However, coverage may vary depending on your specific insurance policy and provider. It’s advisable to check with your insurance company to determine the extent of coverage for chiropractic services. With an ICBC claim in the first twelve weeks you have 25 appointments covered. If you are outside your 12 weeks we can contact ICBC for approval.

primaryrehab

Massage Therapy

Massage therapy is a therapeutic practice that involves manipulating the soft tissues of the body, including muscles, tendons, ligaments, and fascia, using hands-on techniques. It is designed to promote relaxation, reduce muscle tension, relieve pain, improve circulation, and enhance overall well-being.

Massage therapy offers numerous benefits, including stress reduction, pain relief, improved flexibility and range of motion, enhanced blood circulation, relaxation of muscles, improved posture, and promotion of general physical and mental well-being. It can also help manage specific conditions such as sports injuries, chronic pain, headaches, and anxiety.

During a massage therapy session, you will typically lie on a massage table while the therapist applies various techniques to address your specific needs and goals. The therapist may use their hands, fingers, elbows, or even specialized tools to perform different massage techniques, such as Swedish massage, deep tissue massage, sports massage, or trigger point therapy. The session may involve the application of oils or lotions to facilitate smoother movements and enhance the massage experience.

The duration of a massage therapy session can vary, but common session lengths are 30 minutes, 60 minutes, or 90 minutes. The duration can be influenced by factors such as your specific needs, the type of massage technique being used, and your personal preferences. Your massage therapist will work with you to determine an appropriate session length based on your goals and availability.

The level of undress during a massage therapy session is based on your comfort and the type of massage being performed. In general, it is recommended to undress to your level of comfort, leaving only the areas being worked on exposed. Massage therapists are trained to respect client privacy and will ensure you are properly draped with sheets or towels throughout the session.

Many insurance plans provide coverage for massage therapy, particularly when it is prescribed by a healthcare professional for a specific condition or injury. Coverage varies depending on your insurance policy, so it’s advisable to check with your insurance provider to understand the extent of your coverage for massage therapy.

RMT

Acupuncture

Acupuncture is a traditional Chinese medical practice that involves the insertion of thin needles into specific points on the body. It is based on the concept of balancing the flow of energy, known as Qi, through pathways called meridians to promote health and alleviate various physical and emotional conditions.

Acupuncture is generally not considered painful. The needles used are very thin and are typically inserted gently into the skin. Sensations experienced during acupuncture can vary, ranging from a slight tingling or warmth to a mild ache or heaviness around the needle insertion site. Most people find acupuncture to be a relaxing and comfortable experience.

Acupuncture is commonly used to address a wide range of conditions, including pain management (such as back pain, neck pain, headaches, and arthritis), stress and anxiety reduction, digestive disorders, sleep problems, fertility issues, allergies, respiratory conditions, and more. It is important to consult with a qualified acupuncturist to discuss your specific health concerns and determine if acupuncture may be beneficial for you.

When performed by a licensed and trained acupuncturist, acupuncture is generally considered safe. Acupuncturists adhere to strict hygiene and safety standards, utilizing sterile disposable needles to minimize the risk of infection. It is important to disclose your complete medical history and any ongoing treatments or medications to ensure the safe and effective use of acupuncture.

The number of acupuncture sessions required varies depending on the condition being treated, its severity, and individual factors. Acupuncture treatment plans are typically tailored to each person’s specific needs. Initially, a few sessions may be recommended close together, followed by a less frequent maintenance schedule as progress is made. Your acupuncturist will discuss and develop a treatment plan based on your unique circumstances.

Acupuncture sessions typically last between 30 to 60 minutes. The specific duration can vary depending on the individual and the treatment being provided. The acupuncturist will discuss session length with you during your initial consultation.

Insurance coverage for acupuncture varies depending on your insurance plan and provider. Some insurance plans do offer coverage for acupuncture, particularly when it is prescribed by a qualified healthcare professional for specific conditions. It is advisable to check with your insurance company to understand the extent of your coverage for acupuncture services.

Acupuncture

Active Rehab

A kinesiologist is a healthcare professional who specializes in the study of human movement and applies that knowledge to help individuals improve their physical health, function, and performance. They assess movement patterns, develop exercise programs, and provide guidance on injury prevention and rehabilitation.

Kinesiologists work with clients to assess their movement abilities, identify areas of dysfunction or limitations, and develop personalized exercise programs to improve strength, flexibility, endurance, and overall physical fitness. They may also provide education on proper body mechanics, injury prevention strategies, and lifestyle modifications.

Kinesiologists can assist with various conditions, including musculoskeletal injuries, chronic pain, post-surgical rehabilitation, sports injuries, neurological conditions, motor vehicle accidents, workplace injuries, and general fitness and wellness goals. They work collaboratively with clients to develop customized programs tailored to their specific needs and goals.

Kinesiologists typically hold a bachelor’s degree in Kinesiology or a related field. They undergo specialized education and training in anatomy, physiology, biomechanics, exercise prescription, and rehabilitation principles. In some regions, kinesiologists may also need to be registered or licensed to practice.

Kinesiologists play a crucial role in injury rehabilitation by designing exercise programs that target specific areas of the body affected by injury or dysfunction. They focus on restoring proper movement patterns, improving strength and flexibility, and gradually reintroducing functional activities to facilitate a safe and effective recovery process.

Yes, kinesiologists can work with individuals to improve their fitness levels and enhance performance in various activities. They can develop personalized exercise programs that address specific fitness goals, such as improving cardiovascular fitness, increasing muscular strength, enhancing athletic performance, or achieving weight loss targets.

Coverage for kinesiology services can vary depending on your insurance plan and provider. Some extended health insurance plans may provide coverage for kinesiology services, particularly when prescribed or recommended by a healthcare professional. It is recommended to check with your insurance company to understand the extent of your coverage for kinesiology services.

active rehab 2

Counseling

Counseling is a collaborative process that involves a trained professional, known as a counselor or therapist, helping individuals, couples, or families explore and resolve personal, emotional, or psychological issues. It provides a safe and supportive space for clients to discuss their concerns, gain insights, develop coping strategies, and work towards personal growth and well-being.

Counseling can provide various benefits, including support during challenging times, guidance in decision-making, improved self-awareness, stress reduction, enhanced coping skills, healthier relationships, and personal growth. It can help you gain a better understanding of yourself, explore your feelings and thoughts, and develop strategies to address difficulties or achieve your goals.

The duration of counseling can vary depending on the individual and their specific needs. Some people may find short-term counseling helpful for addressing immediate concerns or specific issues, while others may benefit from longer-term therapy for more complex or ongoing challenges. The number of sessions needed will be discussed and determined in collaboration with your counselor.

During a counseling session, you can expect to engage in open and confidential conversations with your counselor. They will actively listen, ask questions, and provide guidance or feedback to help you explore your concerns, gain insights, and develop strategies for personal growth or problem resolution. Counseling sessions may incorporate different therapeutic techniques, depending on the counselor’s approach and your unique needs.

Choosing the right counselor is important for establishing a good therapeutic relationship. Consider factors such as their expertise, specialization, approach to counseling, and your comfort level during the initial consultation or first few sessions. It can be helpful to ask questions about their qualifications, experience, and treatment approach to determine if they are a good fit for your specific needs and goals.

Yes, counseling is typically confidential, and your counselor is bound by professional ethics and legal obligations to maintain the confidentiality of your sessions. However, there are some limitations to confidentiality, such as when there is a risk of harm to yourself or others, or when required by law. Your counselor will discuss confidentiality guidelines and any exceptions during the initial sessions.

Many insurance plans offer coverage for counseling or mental health services, but coverage can vary depending on your insurance provider and policy. It is recommended to check with your insurance company to understand the extent of your coverage for counseling services and any requirements, such as a referral from a healthcare professional.

Counselling