Rehab FAQs – Frequently Asked Questions

Welcome to the Rehab FAQs page at Primary Rehab Clinic. Here, you will find answers to common questions about chiropractic care, massage therapy, acupuncture, active rehabilitation, and counselling. Our goal is to help patients in Surrey, Delta, and surrounding communities understand their treatment options and prepare for their appointments.

Whether you are visiting our clinic for the first time or continuing your rehabilitation, these Rehab FAQs provide helpful information about treatments, recovery, appointment procedures, and insurance coverage.

Our experienced healthcare team is committed to providing personalized care that supports your health and well-being. Additionally, our Rehab FAQs can help you make informed decisions about the services available at Primary Rehab Clinic.

CHIROPRACTIC

Our chiropractic Rehab FAQs explain how chiropractic treatment works, which conditions chiropractors commonly treat, and what to expect during your appointment. Additionally, you will find information about treatment frequency and insurance coverage.

What is chiropractic care?

Chiropractic care focuses on assessing, diagnosing, and treating conditions affecting the spine, muscles, and joints. Chiropractors use hands-on techniques to help manage pain, improve mobility, and support physical function.

Treatment may include spinal adjustments, joint mobilization, soft tissue therapy, and rehabilitation exercises. Additionally, chiropractors provide posture advice and home care recommendations to help patients manage discomfort.

At Primary Rehab Clinic, chiropractic treatment is personalized to your condition, symptoms, and recovery goals.

What conditions can chiropractors treat?

Chiropractors assess and treat a variety of musculoskeletal conditions. These include back pain, neck pain, headaches, sciatica, joint discomfort, and muscle strains.

Additionally, chiropractic care may help patients recovering from sports injuries, workplace injuries, whiplash, and repetitive strain injuries.

Some patients also seek chiropractic treatment for posture-related discomfort and certain symptoms associated with arthritis.

Your chiropractor will assess your condition before recommending appropriate treatment options.

What happens during a chiropractic session?

During your first chiropractic appointment, your chiropractor will review your medical history and discuss your symptoms.

Next, they will perform a physical assessment. This may include evaluating your posture, flexibility, range of motion, and areas of discomfort.

Depending on your condition, diagnostic imaging may also be recommended.

Following the assessment, your chiropractor will explain the findings and develop a personalized treatment plan. Treatment may include spinal adjustments, mobilization, soft tissue therapy, and exercises.

Additionally, you may receive home care recommendations to support your progress between appointments.

How many chiropractic sessions will I need?

The number of chiropractic sessions depends on your condition, symptom severity, and response to treatment.

For example, some patients may notice improvement after a few appointments. However, others with chronic discomfort or more complex injuries may require additional treatment.

Your chiropractor will explain the recommended treatment frequency during your consultation.

As your condition improves, your treatment plan may be adjusted to reflect your progress and recovery goals.

Is chiropractic care covered by insurance?

Many extended health insurance plans provide coverage for chiropractic treatment. However, coverage amounts and annual limits vary depending on your insurance provider.

Additionally, eligible patients injured in motor vehicle accidents may qualify for chiropractic care through ICBC.

Under ICBC’s Enhanced Care program, eligible patients may receive up to 25 pre-approved chiropractic treatments during the first 12 weeks following an accident, subject to current ICBC rules.

If additional treatment is required after the initial period, our clinic can contact ICBC to request further approval.

We recommend confirming your insurance benefits before beginning treatment.

Massage Therapy

Our massage therapy Rehab FAQs explain the benefits of Registered Massage Therapy (RMT), what happens during treatment, and how to prepare for an appointment. Furthermore, they provide information about session lengths, patient comfort, and insurance coverage.

What is massage therapy?

Massage therapy is a hands-on treatment that focuses on the muscles, tendons, ligaments, and other soft tissues of the body.

Registered Massage Therapists use specialized techniques to help reduce muscle tension, manage pain, and improve flexibility.

Additionally, massage therapy may support physical recovery and promote relaxation.

At Primary Rehab Clinic, massage treatments are tailored to each patient’s symptoms, comfort level, and health goals.

What are the benefits of massage therapy?

Massage therapy offers several potential benefits for physical comfort and overall well-being.

For example, treatment may help reduce muscle tension, improve flexibility, and relieve certain types of pain.

Additionally, massage therapy may help manage discomfort associated with sports injuries, repetitive movements, chronic muscle tension, and posture-related problems.

Many patients also find massage therapy helpful for relaxation and stress management.

However, results vary depending on your condition and individual response to treatment.

What happens during a massage therapy session?

During your appointment, your Registered Massage Therapist will discuss your health history, symptoms, and treatment goals.

Next, your therapist will select appropriate massage techniques based on your needs.

These may include Swedish massage, deep tissue massage, sports massage, or trigger point therapy.

During treatment, you will typically lie on a massage table while your therapist works on specific muscles and soft tissues.

Additionally, oils or lotions may be used to allow smoother movements.

Throughout the session, you are encouraged to communicate about pressure, discomfort, or any concerns.

How long does a massage therapy session typically last?

Massage therapy appointments commonly last 30, 60, or 90 minutes.

However, the recommended duration depends on your symptoms, treatment goals, and personal preferences.

For example, a shorter appointment may focus on one specific area. In contrast, a longer session may allow time to address several muscle groups.

Your massage therapist can help recommend an appropriate appointment length.

Do I need to undress completely during a massage therapy session?

No. You do not need to undress completely during massage therapy.

Your comfort and privacy are important. Therefore, you may undress only to the level that feels comfortable for you.

Registered Massage Therapists use professional draping techniques with sheets or towels to maintain privacy.

Additionally, only the area being treated is uncovered when necessary.

If you prefer to remain clothed, discuss your preferences with your therapist before treatment begins.

Is massage covered by insurance?

Many extended health insurance plans provide coverage for Registered Massage Therapy.

However, coverage amounts, annual limits, and reimbursement requirements vary by provider.

Some insurance plans cover a portion of each appointment. Others provide a fixed annual benefit.

Therefore, we recommend contacting your insurance company to confirm your available coverage before booking.

Acupuncture

Our acupuncture Rehab FAQs explain how acupuncture works, what treatment feels like, and which health concerns may benefit from this approach. Additionally, you can learn about appointment lengths, treatment frequency, safety, and insurance coverage.

What is acupuncture?

Acupuncture is a traditional Chinese medicine treatment that involves inserting very thin needles into specific points on the body.

In traditional Chinese medicine, acupuncture is based on balancing the body’s energy, known as Qi, through pathways called meridians.

Today, acupuncture is also used as a complementary treatment for certain types of pain and musculoskeletal discomfort.

At Primary Rehab Clinic, acupuncture treatments are personalized according to each patient’s symptoms, medical history, and treatment goals.

Does acupuncture hurt?

Acupuncture is generally well tolerated, and many patients experience little discomfort.

Because acupuncture needles are extremely thin, insertion often causes only a mild sensation.

However, some patients may notice temporary tingling, warmth, heaviness, or a dull ache around the treatment area.

These sensations vary from person to person.

If you experience discomfort, inform your acupuncturist so the treatment can be adjusted when appropriate.

What conditions does acupuncture treat?

Acupuncture is commonly used to help manage certain types of pain and musculoskeletal discomfort.

For example, patients may seek treatment for back pain, neck pain, headaches, joint discomfort, and symptoms associated with arthritis.

Additionally, some people explore acupuncture as a complementary approach for stress, sleep concerns, and other health conditions.

However, scientific evidence varies depending on the condition being treated.

Your acupuncturist will review your symptoms and medical history to determine whether acupuncture may be appropriate.

Is acupuncture safe?

Acupuncture is generally considered safe when performed by a properly trained and qualified practitioner.

Acupuncturists follow infection prevention procedures and use sterile, single-use needles.

However, minor bruising, soreness, or temporary bleeding can occur. More serious complications are rare but possible.

Before treatment, inform your acupuncturist about your medical history, medications, and any existing health concerns.

This information helps your practitioner assess potential risks and recommend suitable care.

How many acupuncture sessions will I need?

The number of acupuncture appointments depends on your condition, symptoms, and response to treatment.

For example, some patients may benefit from a short series of sessions. Others may require additional appointments for ongoing discomfort.

Initially, your acupuncturist may recommend treatments closer together.

As your condition changes, the appointment frequency may be adjusted.

Your practitioner will discuss a suitable treatment schedule during your consultation.

How long does an acupuncture session last?

Acupuncture appointments typically last between 30 and 60 minutes.

However, the exact duration depends on your condition and the treatment being provided.

During your first visit, additional time may be required to review your medical history and discuss your symptoms.

Your acupuncturist will explain the treatment process and estimated appointment length before beginning.

Is acupuncture covered by insurance?

Some extended health insurance plans provide coverage for acupuncture treatments.

However, coverage varies depending on your provider, annual limits, and policy requirements.

Certain plans may require treatment from a registered acupuncturist.

Therefore, we recommend checking your insurance benefits before scheduling an appointment.

Active Rehab

Our active rehabilitation Rehab FAQs explain how kinesiology services help patients improve strength, movement, and physical function. They also cover injury recovery, exercise programs, professional qualifications, and insurance benefits.

What is a kinesiologist?

A kinesiologist is a healthcare professional who specializes in human movement, exercise, and physical function.

Kinesiologists use their knowledge of anatomy, biomechanics, and exercise science to help people improve strength, flexibility, and mobility.

Additionally, they work with individuals recovering from injuries or experiencing physical limitations.

At Primary Rehab Clinic, kinesiology services focus on improving movement and helping patients return to everyday activities safely.

What does a kinesiologist do?

A kinesiologist assesses your movement abilities, physical limitations, and rehabilitation goals.

First, they may evaluate your strength, flexibility, balance, posture, and movement patterns.

Next, they develop a personalized exercise program designed to improve physical function.

Additionally, kinesiologists provide guidance on proper exercise techniques, body mechanics, and injury prevention.

As you progress, your program may be adjusted to support your changing abilities.

What conditions does a kinesiologist help with?

Kinesiologists assist individuals with various injuries, physical limitations, and rehabilitation needs.

Common reasons for seeking treatment include sports injuries, workplace injuries, motor vehicle accidents, and chronic musculoskeletal discomfort.

Additionally, kinesiology may help patients recovering from surgery or experiencing reduced mobility, weakness, or balance concerns.

Treatment programs are developed according to each patient’s condition, abilities, and recovery goals.

What qualifications do kinesiologists have?

Kinesiologists typically complete a bachelor’s degree in kinesiology or a related field.

Their education includes anatomy, physiology, biomechanics, exercise prescription, and rehabilitation principles.

Additionally, they receive training in assessing movement and developing exercise programs.

Professional registration requirements vary by province. In British Columbia, kinesiologists may belong to professional associations that establish membership and continuing education standards.

How can a kinesiologist help with injury rehabilitation?

Kinesiologists support injury rehabilitation by developing exercise programs that help restore strength, mobility, and physical function.

First, they assess your movement abilities and identify areas affected by weakness, pain, or limited mobility.

Next, they recommend exercises designed to improve flexibility, balance, coordination, and strength.

As your condition improves, exercises may become more challenging.

Additionally, your kinesiologist may provide guidance on safe movement techniques and strategies to reduce the risk of further injury.

Can a kinesiologist help with fitness and performance enhancement?

Yes. Kinesiologists can help individuals improve physical fitness, movement efficiency, and athletic performance.

For example, they may create exercise programs focused on muscular strength, cardiovascular endurance, flexibility, and coordination.

Additionally, kinesiology programs can help improve exercise technique and support injury prevention.

Whether you are returning to exercise after an injury or working toward improved performance, a kinesiologist can recommend exercises suited to your abilities.

Is kinesiology covered by insurance?

Insurance coverage for kinesiology and active rehabilitation varies depending on your provider and individual policy.

Some extended health plans may provide benefits for kinesiology services, particularly when recommended by a healthcare professional.

Additionally, eligible patients recovering from motor vehicle accidents may qualify for active rehabilitation through ICBC.

Therefore, we recommend confirming your eligibility and available benefits before beginning treatment.

Counseling

Our counselling Rehab FAQs explain how professional counselling can support emotional health and personal well-being. Additionally, they provide information about appointment expectations, confidentiality, treatment duration, and insurance coverage.

What is counseling?

Counselling is a professional mental health service that helps individuals explore emotional, psychological, and personal challenges.

During sessions, a trained counsellor provides a supportive environment where you can discuss your thoughts, feelings, and concerns.

Additionally, counselling may help you develop coping strategies, manage stress, improve communication, and work toward personal goals.

At Primary Rehab Clinic, counselling services are designed to support emotional well-being and help patients navigate life’s challenges.

How can counseling help me?

Counselling can provide support when dealing with stress, emotional difficulties, relationship concerns, or major life changes.

For example, counselling may help improve self-awareness, develop healthier coping skills, and strengthen communication.

Additionally, it can provide strategies for managing anxiety, navigating difficult decisions, and improving relationships.

The goal is to help you better understand your concerns and develop practical approaches to improving your well-being.

How long does counseling take?

The length of counselling depends on your individual concerns, needs, and treatment goals.

Some people benefit from short-term counselling focused on a specific issue. However, others may prefer longer-term support.

During your initial appointments, your counsellor will discuss your goals and recommend an appropriate approach.

As you progress, the frequency and number of sessions may be adjusted.

What can I expect in a counseling session?

During a counselling appointment, you can expect a supportive and respectful environment where you can discuss your concerns openly.

Your counsellor will listen carefully, ask relevant questions, and help you explore your experiences.

Additionally, sessions may include coping strategies, problem-solving techniques, and other therapeutic approaches.

The methods used will depend on your counsellor’s training and your personal goals.

Most importantly, counselling is a collaborative process that encourages you to participate actively in your care.

How do I choose the right counselor for me?

Choosing the right counsellor is important for developing a comfortable and productive therapeutic relationship.

First, consider the counsellor’s qualifications, experience, and areas of specialization.

Next, determine whether their counselling approach matches your needs and preferences.

During your first appointment, you can ask about their experience, treatment methods, and expectations.

Additionally, consider whether you feel comfortable discussing personal concerns with them.

A supportive therapeutic relationship can help you work toward your mental health goals.

Is counseling confidential?

Counselling sessions are generally confidential, and personal information is protected by professional privacy standards and applicable laws.

However, certain legal and professional exceptions apply.

For example, disclosure may be required in situations involving serious safety concerns, specific reporting obligations, or valid legal requirements.

Your counsellor will explain confidentiality policies and any relevant exceptions during your initial appointments.

Therefore, you will have an opportunity to understand how your information is protected before beginning counselling.

Is counseling covered by insurance?

Many extended health insurance plans provide coverage for counselling and mental health services.

However, coverage depends on your insurance provider, policy limits, and the professional qualifications required by your plan.

Some providers cover services delivered by specific types of registered mental health professionals.

Therefore, we recommend confirming your eligibility, annual limits, and referral requirements before booking.